Family Services

Cygnet Parenting Support Programme

The Eden Academy Trust have licensed trainers to offer parents an opportunity to attend ‘Cygnet Group’ (All groups are now being run online)

A parenting support programme for parents and carers of children and young people aged 5-18 with an autistic spectrum condition. Parents of children on the autistic spectrum face the usual positive and difficult challenges of parenting and quite a few more. Attending Cygnet gives parents and carers an opportunity to develop their understanding of autism and look at practical solutions to support their child. Feedback from all our previous groups has been fantastic: “The cousre was so informative, I learnt so much, not only from the trainers but the other parents too, it was so easy to follow, and really reassuring to know that I wasn’t the only parent facing similar issues. There were lots of practical solutions and opportunities to talk.

Please Contact your school or Family Services Coordinator to see when they be offering a Cygnet Group.


Exercise Guidance 

During this period of national lockdown and restrictions, the guidance for outdoor exercise is given here.

Please note that this includes an exception: 'Children under 5, and up to 2 carers for a person with a disability who needs continuous care, are not counted towards the gatherings limits for exercising outside. If you (or a person in your care) have a health condition that routinely requires you to leave home to maintain your health - including if that involves travel beyond your local area or exercising several times a day - then you can do so. When around other people, stay 2 metres apart from anyone not in your household - meaning the people you live with - or your support bubble. Where this is not possible, stay 1 metre apart with extra precautions (like wearing a face covering).'


COVID-19 vaccination: UK unpaid carers are in priority group 6

As a result of campaigning by charities including Contact, the government's vaccine committee has revised its recommendations to include unpaid carers in the vaccine priority list. It now recommends unpaid carers who get Carer's Allowance or who are the main carer of an elderly or disabled person (child or adult) whose welfare may be at risk if the carer falls ill should be prioritised alongside people with underlying health conditions. This means unpaid carers are now in priority group 6. Let your GP know now that you are a carer and ask if this could be registered on your medical record. All GP practices will have a carer registration form. Additional information The priority groups 1 to 9 are listed in this document on page 10

Joint Committee on Vaccination and Immunisation: advice on priority groups for COVID-19 vaccination ( and footnote 3 applies to people in priority 6 including "those who are in receipt of a carer’s allowance, or those who are the main carer of an elderly or disabled person whose welfare may be at risk if the carer falls ill."


Increasing data allowances on mobile devices to support disadvantaged children

This scheme temporarily increases data allowances for mobile phone users on certain networks. This is so that children and young people can access remote education if their face-to-face education is disrupted. The Eden Academy Trust or the local authorities can request mobile data increases for children and young people who meet all 3 of these criteria:

● Do not have fixed broadband at home

● Cannot afford additional data for their devices

● Are experiencing disruption to their face-to-face education

Click here for more information


Covid Winter Grant Scheme

What is the Covid Winter Grant Scheme? The government have given some limited funding to councils to help families with children to buy food. There are two elements to the scheme: 1. Free School Meals – vouchers provided through schools to those in the school in receipt of free school meals (this should also be provided by the school to those pupils who are in schools outside of the borough in which they live). 2. Payments to families with children who are on low incomes to help buy food over the Winter period. If you feel that you were entitled to a Winter Grant Voucher and have not received one, then please contact your local councils Covid hub, or your schools Family Services coordinator who will assist you.

Harrow Council 

Hillingdon Council

Brent Council 

Carlisle City Council 

Cumbria Council 


Food Banks

Throughout the pandemic The Eden Academy Trust has worked with: 

The Trussell Trust Foodbank: Hillingdon, Harrow, Watford and Brent.

If you require assistance with food please contact your local foodbank or your Schools Family Services Coordinator.   or call 01895 252224 (for all enquiries)  or call 020 8416 7344 or call 01923 804435 or 07925 813027   or call 0203 7455 972 or call 07512 552 449 or call 01434700068


Nishkam SWAT have provided cooked vegetarian dishes for some of our families within London, during isolation periods. Please contact your school, Family Services Coordinator or use the link below if you require assistance with vegetarian food.