Useful contacts regarding toileting

You may find it helpful to get in touch with specific support groups for your child's condition, so here are some relevant groups listed below:

(Click on their name and it will take you through to their website)


Bladder and Bowel UK (formerly PromoCon) - 0161 607 8219

An excellent continence charity, with a website and lots of resources, as well as a helpline.

Contact a Family - 0808 808 3555

A national charity for families with disabled children who provide information, advice and support.

Advisors are on hand to point you in the right direction or to help you with any toileting concerns

Click through to their useful booklet on toilet/potty training


ERIC (Education and Resources for Improving Childhood Continence

Provides a helpline for parents, and offers products and publications to buy online

Family Fund - 01904 621 115

Gives grants to families on low income for washing machines and tumble driers or towards the cost of bedding or clothing.


Helps parents and carers of a child with special needs to find simple, affordable solutions to practical problems.
Click through to their shopping brochure which includes a huge range of specialist toileting equipment

Just Can't Wait Card

The Bladder and Bowel ‘Just Can’t Wait’ card uses universally acknowledged W.C. signage and helps parents, carers and children quickly and clearly non-verbally communicate they need access to a toilet. 

The Just Can’t Wait card is completely free of charge when ordered online. Just click HERE to order.


National Autistic Society - 0808 800 4104

Provides information, advice and support to people with autistic spectrum disorders and their families, including a fact sheet on toilet training.
Offers an interpreting service in over 120 different languages to callers using landline telephones in the UK.

Radar Keys

The radar key was first created so that disabled people could have access to toilets, specifically for their own use, in public areas, office blocks, pubs or restaurants.

Having a locked toilet ensures it is not misused by other users and owning a key prevents the embarrassment of needing to ask for one.

Official Radar keys cost £5.40, including postage and packing, and you can buy one from the Disability Rights UK shop.

Scope - 0808 800 3333

Supports families of children with cerebral palsy and can provide written information on toilet training.


Sells musical sensors in potties and in underwear, nappies and pull-ups, designed to alert the child or the parent that the child has 'gone' in his potty or pants.